CONTACT US

Got a question? Let's Talk.

We love hearing from our community of Rebels. Whether you’ve got a question, need, skincare advice, or just want to say hello, don’t be a stranger. Drop us a message at hello@rebelnatured.com or give us a call on 0330 441 7219 and we’ll get back to you as soon as we can. Check out our frequently asked questions page for our full list of most common queries.

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Our opening hours are:

Monday to Friday : 09:00 - 17:00

Saturday : Closed

Sunday : Closed

Bank Holidays : 9:00 - 17:00

What's our shipping policy?

Shipping & delivery, we move fast, just like you do.

Standard Shipping
  • Shipping is estimated at 2-3 working days from order date when you order before 2pm. Delivery details will be provided in your confirmation email.

  • We offer complimentary shipping on orders over £40 for orders below, standard Delivery is £4.50

Subscriptions
  • Your subscription deliveries will take 2-3 working days from your order date when you order before 2pm. Delivery details will be provided in your confirmation email.

  • We offer complimentary shipping on subscription orders over £40 for subscription orders below, standard Delivery is £4.50
Order Cut-off Time
  • Orders placed before 2pm, Monday to Friday, are usually dispatched same day.
  • Orders placed after 3pm on Friday will be dispatched the following Monday.
  • Orders placed on or due for delivery over a bank holiday will be processed the next working day.
Holiday Season Notice
  • During peak times like Christmas, delivery time frames may be slightly longer thanks for bearing with us.

Need help with an order?

Our customer service team is here for you. Email us at hello@rebelnatured.com and we’ll do our best to sort it.

What's Our Returns & Exchange Policy?

Returns & Exchanges

Not satisfied with your purchase? Contact us within 14 days for an exchange or refund.

Great skincare shouldn’t go to waste

Once you’ve received a dispatch confirmation email (‘Your order is on its way’), we can’t cancel or refund your orders, even if you contact us shortly after. This is due to the nature of the product and shipping process.

Need help with an order?

Just reach out to our friendly team via the Contact Page or email us at hello@rebelnatured.com